Article by:
Nikki Chi and Austin Young
Topics:
Research
Published:
July 27, 2023
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Virtual Net Metering: The Role of Virtual Grid in Shared Solar Billing

In an era of growing environmental awareness and increasing demand for renewable energy, shared solar projects have gained traction as a viable solution for multifamily residential and multi-unit commercial properties alike to share access to clean energy. But, the traditional model of net metering, where solar energy generated by a photovoltaic (PV) system is directly offset against the consumer's electricity consumption, poses challenges when it comes to shared solar arrangements. Enter virtual net metering or VNEM, a utility rate tariff that enables property owners to share the benefits of solar with multiple residents. However, VNEM doesn’t provide a system or even instructions on how to equitably distribute the benefits and bill for solar. That’s where Ivy’s Virtual Grid comes in. In this blog post, we will delve into the role of Virtual Grid in shared solar billing and its impact on virtual net metering.

An Intro to Shared Solar Billing

If you're considering implementing multifamily solar, understanding shared solar billing and the policies that enable you to offer solar energy to your residents is crucial. Thankfully, in accordance with California's public utility policy (CPUC Code 2868) and regulations, multifamily buildings can operate as independent solar producers, distributing solar energy directly to their residents. Let's take a closer look at how this works and how it can benefit both property owners and residents.

What is Virtual Net Metering?

In a single-family home equipped with solar panels, homeowners often generate more solar energy than they can consume. This surplus electricity is fed back into the utility's power grid, and homeowners receive credits on their electric bills. Known as Net Energy Metering (NEM), this practice is a key component for homeowners to collect a return on their investment.

But, NEM doesn’t apply to properties with multiple meters, such as multifamily buildings. So, VNEM was introduced as the solution to allow multifamily property owners to earn credits from solar energy surplus and share them across multiple utility meters. Simply put, VNEM allows a third party (the property owner) to accumulate multiple utility customers (the residents) under a single “virtual meter”.

What is Virtual Grid?

When it comes to solar energy solutions, Virtual Grid is more than just your typical billing software. It's a comprehensive package that combines cutting-edge technology with the unwavering support of the Ivy Energy team. With Virtual Grid, the solar experience becomes a win-win for both property owners and residents, delivering a host of valuable features that revolutionize how solar energy is distributed and billed.

For property owners and their management teams, Virtual Grid offers peace of mind, as they no longer need to worry about the fair distribution of onsite solar benefits among residents. The software's intelligent algorithms ensure that solar credits are allocated equitably based on actual energy consumption. This means that each resident receives their rightful share of solar energy and potential savings, fostering a sense of transparency and trust within the community.

But Virtual Grid doesn't stop there. Its proprietary algorithm and utility-grade monitoring take solar billing to a whole new level. Residents can bid farewell to confusing and inaccurate bills. Instead, they are treated to precise, consumer-friendly statements that reflect their actual energy usage. This accuracy not only guarantees the recovery of hard costs for property owners but also opens up new opportunities for increased Net Operating Income (NOI).

How does the Virtual Grid Equitably Share Solar with Residents?

In the case of multifamily properties, distributing the benefits of solar has typically been addressed through linear sub-metering or a flat discount for all residents. While flat discounts are straightforward, both of these methods can still involve significant paperwork and time-consuming management. Additionally, it brings up the issue of equitable distribution when residents use different amounts of electricity and at different utility rates. With Ivy Energy's Virtual Grid software, multifamily property owners have a game-changing solution to streamline the process and overcome these challenges. The Virtual Grid turns an onsite solar investment into a virtual power plant. Here’s how it works:

1. Calculates Avoided Utility Costs from Solar

From step one, the software automates all the necessary calculations, ensuring that each community member receives their fair share of solar energy benefits. Virtual Grid collects individual meter data for granular load monitoring, down to 15-minute increments. This comprehensive approach not only supports equitable distribution but also safeguards against potential issues like excess discounting and overbilling.

By collecting individual meter data, Virtual Grid provides you with a detailed view of energy consumption at the resident level. This level of granularity allows for precise calculation of each resident’s net utility bill, gross utility cost without solar based on current utility rates, and the avoided cost for the community savings ledger.

2. Determines Each Resident’s Share of the Total Available Community Ledger

Using smart grid logic and Ivy’s proprietary algorithms, Virtual Grid efficiently calculates the unique time-of-use and real-time solar availability for each resident's energy consumption. Virtual Grid takes into account the specific time-of-use rates and real-time solar availability, tailoring the savings to each resident's individual usage patterns. This personalized approach is what drives the equitable allocation of live solar, non-live solar, and any potential solar savings.

As a bonus, this means that residents have the opportunity to optimize their savings by shifting their energy usage to align with periods of abundant solar availability. It's a game-changer that empowers residents to actively participate in the renewable energy journey and increase their clean energy benefits.

3. Generates Resident Solar Bills

Finally, Virtual Grid calculates each resident’s solar bill for the month by applying the appropriate percentage of the community savings ledger to the gross utility cost without solar. The software integrates directly with existing rent ledger systems, reducing property management’s workload while still providing data access. Also, residents receive an easy-to-understand solar energy bill, allowing them to track their clean energy usage and savings month after month. With clear and transparent information at their fingertips, residents can see the direct impact of their solar energy consumption on their overall savings. It's an engaging and interactive experience that encourages a sense of ownership and responsibility toward sustainable energy practices.

Virtual Grid is a Game-changer for Virtual Net Metering

As the demand for clean energy solutions continues to grow, shared solar projects offer a promising avenue for the widespread adoption of renewable energy. However, the limitations of traditional sub-metering or flat discounts with virtual net metering don’t support the equitable distribution of renewable energy benefits. By harnessing the power of Ivy’s Virtual Grid, multifamily property owners can fairly distribute solar credits and enhance accessibility to clean energy for a broader range of participants. With Virtual Grid, you can bid farewell to uncertainties and billing discrepancies. The software's robust capabilities, smart grid logic, and proprietary algorithms empower property owners to provide fair and transparent billing for their residents, building trust and fostering a positive solar experience. Simplify your solar energy management with Virtual Grid. Get a free demo today!

Pioneering the Future of Multi-Tenant Solar Energy Management

2024 was a trailblazing year for Ivy Energy, where we shattered barriers, redefined possibilities, and delivered innovative solutions to address the multi-tenant solar split incentive challenge. By driving product advancements, forging impactful partnerships, and scaling operational processes, we empowered multi-tenant properties to embrace clean energy with confidence. 

A Year of Growth and Market Expansion

Ivy has grown its active project pipeline 450% compared to 2023, with a line of sight to clear +600% in active projects by the end of the year.  Our tech-enabled solutions empower more communities than ever. With $18M in Series A funding (Read more) and the strategic acquisition of Glow Energy (Read more), we are poised for unprecedented growth and impact. This investment enables us to enhance our technology, streamline operations, and expand our reach into new markets nationwide.

Entering new markets with increased resources allows us to address diverse energy challenges and deliver tailored solutions to property owners and tenants. Additionally, the launch of our consulting arm provides expert guidance for our clients and partners to save money and enhance ROI while navigating intricate solar investments.

Meaningful Operational Updates

At Ivy, innovation isn’t just about technology—it’s about creating digital tools that empower our clients and their tenants:
  • PropTech Integrations: Partnered with RealPage, Entrata, and Yardi to automate rent roll syncing, move-in/move-out updates, and direct charge posting to resident ledgers. These integrations reduce monthly processing time by up to 2 hours per property while enhancing data accuracy and operational efficiency.
  • NEM Credit Delay Optimization: The Utility Coordination team adopted the CPUC informal complaint process to reduce delays in NEM activation after PV solar system commissioning. This improvement cut the average resolution time for delayed NEM credits from 123 days in 2023 to 49 days in 2024, allowing property owners to see Net Operating Income over two months sooner on average.

Platform Advancements that Lead the Industry

Our engineering team broke new ground, ensuring our platform stays ahead of the curve:
  • Migrated to a new infrastructure processing system for faster processing and further automation improvements across operational features.
  • Introduced IvyDual in response to regulatory requirements in California, which allows us to enter new markets where consolidated billing is not viable.
  • Achieved SOC 2 Compliance, reaffirming our commitment to data security. (Read more)
  • Built initial public API for Conservice integration and new utility data access pathways, strengthening our platform’s versatility and reliability.

Empowering Positive Experiences with CX 

At Ivy Energy, our customers rely on us as true partners in their clean energy journey, helping them achieve long-term NOI growth while providing exceptional support for property owners and tenants. We consistently deliver this experience by simplifying complex utility processes and offering our white-glove service that ensures our clients feel supported, informed, and empowered to succeed. This year, Ivy’s Customer Experience Team launched two significant platforms:

  • Ivy Implementation Portal: A step-by-step, transparent portal that simplifies solar implementation for our clients and partners across multiple organizations. (Watch a walkthrough of the new portal here.)
  • Resident Help Center: Educate tenants about the solar program with helpful resources and offer direct support online or by phone. (Explore the Help Center)

Shaping the Future Through Thought Leadership

In 2024, Ivy Energy reinforced its position as an industry leader; our Virtual Grid 3.0 impressed the judges and earned first place in Solar Power World’s “Best in Show” award for large-scale solar innovation. (Read more)

Leadership team members Alex Dogan, Tanya Kuhn, and Sean Nam were celebrated in San Diego Business Journal’s Leaders of Influence in Technology 2024 for their contributions to advancing sustainable energy. (Read more) Ivy was also featured in Alt Energy Magazine (Read more), San Diego Business Journal (Read more), and on Solar Academy. (Read more

Logan Carter showcased Ivy’s groundbreaking innovations in a main stage speech at Cretech NY (Watch here), an engaging appearance on the IMN Podcast (Listen here), and a deep-dive interview with Chris Moreno, also known as “Mr. PropTech.” (Watch here) Ivy’s policy team further expanded its influence by authoring a Model VNEM Whitepaper, a critical guide to enabling multi-tenant solar models nationwide. (Read the Whitepaper).

Measurable Environmental Impact 

This year, Ivy Energy amplified its environmental contributions, with contracted units in implementation set to offset an astounding 109 million pounds of CO2. Meanwhile, active units have already offset 9 million pounds of CO2, demonstrating our ongoing dedication to reducing carbon emissions.

Looking Ahead to 2025

As we celebrate 2024’s successes, we are always looking to the future. In 2025, we’ll continue to push boundaries, deliver innovations that empower our clients, improve tenant experiences, and lead the multi-tenant housing sector toward a sustainable future.

A Message from Dover Janis, CEO of Ivy Energy

“2024 was a year of progress and adaptation. While utility-caused delays challenged our growing pipeline, our focus on agile problem-solving reduced their impact and kept the market moving forward. This is a testament not only to the dedication and focus of our team but also to the strong macro-level foundation that the onsite energy business model provides for real estate owners, even in the face of monopoly-driven resistance. With a large and expanding customer base and hundreds of projects, we have continued to validate the transformative potential of clean energy solutions for shared communities. I’m incredibly proud of our team—now among the most mature, knowledgeable, and experienced in the industry—as we trail blaze the path forward. The market is primed to grow and drive transformative change in local communities. I’m deeply grateful to our partners and customers, whom we have the privilege of serving every day as we continue to lead the way.”

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